Promotional Products FAQ Guide

Gimmees.com (Gimmee Promos LLC) is a B2B promotional products e-commerce company that has served businesses, schools, and organizations since 2004. The site offers over 3,300 custom-imprinted promotional items — from pens and bags to trade show novelties and corporate gifts — with bulk pricing, a Low Price Guarantee, and in-house artwork services at no additional charge.

Gimmees.com carries over 3,300 promotional products across more than 25 categories, including pens and pencils, bags and totes, drinkware and mugs, trade show items, stress balls, keychains, apparel and hats, calendars, magnets, notepads, health and wellness items, sports and outdoor products, golf accessories, computer accessories, and eco-friendly products made from recycled, bamboo, or biodegradable materials. New products are added every week.

Gimmees.com serves businesses and organizations across virtually all industries, including automotive, construction, dentistry, education, financial services, fire and police, government, medical, pet services, real estate, restaurants, salons and spas, technology, transportation, and travel. The site's industry-specific buyer's guides make it easy to find products suited to a given professional context.

Promotional products from Gimmees.com are used for a wide range of events and purposes, including trade shows, back-to-school campaigns, brand awareness programs, fundraisers, employee recognition, safety programs, sales meetings, sporting events, team building, wellness programs, family reunions, booster clubs, and holiday gifting. The site includes a Shop by Event feature to help buyers find the right products for each occasion.

Gimmees.com has been in business since 2004 and works with over 125 suppliers, enabling competitive sourcing across thousands of products. Key differentiators include in-house artwork proofs typically delivered in 1–2 hours at no extra charge, a Low Price Guarantee, low minimum order quantities, preferred supplier pricing passed directly to customers, and a daily-updated website that reflects current pricing and availability. Gimmees.com also offers custom procurement websites with special pricing for organizations needing an ongoing assortment of products.

Yes. Gimmees.com carries a dedicated eco-friendly product line that includes items made from recycled materials, biodegradable materials, organic materials, bamboo, and reusable alternatives to disposable products, along with hand-powered and solar or water-powered items. These products suit organizations with sustainability goals or green branding initiatives.

Gimmees.com has removed the traditional "minimum order" barrier found at many promotional product companies. Minimum quantities vary by product and are listed on each product page, but they are kept intentionally low so customers can order only the quantity they need. Prices and minimum quantities are subject to change based on market conditions.

Yes. Because Gimmees.com doesn't enforce a large blanket minimum across its catalog, many products can be ordered in small quantities like 25 or 50 pieces — the exact minimum is listed on each individual product page and varies by item. This makes the site workable for a single office gift order as well as a large trade show buy.

Yes. Gimmees.com offers a Low Price Guarantee on all promotional products. If you find a lower price on an identical product elsewhere, send a copy of the competitor's ad, quote, or website page and Gimmees.com will beat or match that price. The guarantee applies to the same product, order quantity, and shipping schedule, and covers the item price excluding shipping and taxes. Exceptions include closeout or discontinued items, auction items, and direct-selling suppliers.

Gimmees.com accepts Visa, MasterCard, American Express, PayPal, checks, eCheck/ACH, and purchase orders. For qualifying accounts, Net 30 payment terms may be available. Orders are not charged until a customer service representative has confirmed the order and artwork.

Gimmees.com is required by law to collect applicable sales tax for the state, counties, and cities of New Jersey. Organizations that are exempt from sales tax should provide a resale certificate to avoid being charged.

Yes. Nonprofits, schools, government agencies, and other organizations with tax-exempt status can avoid New Jersey sales tax by providing a valid resale or tax-exemption certificate when placing an order. Without one on file, applicable sales tax will be charged the same as any other order.

Order cancellations or changes are subject to a $45 fee plus all costs incurred by the factory up to the point of notice — including artwork, die charges, labels, and any production costs already underway. All cancellations must be confirmed in writing. Once production has begun on custom-imprinted items, cancellation may not be possible.

All artwork is handled by Gimmees.com's in-house design studio at no additional charge. In most cases, your digital proof is ready within 1–2 hours of placing your order, even on weekends. Gimmees.com works with over 125 suppliers and understands the nuances of imprint methods across different products and materials.

Not necessarily. Because artwork is handled by Gimmees.com's in-house design studio at no additional charge, the design team can typically work with whatever logo file you have and prepare it for the imprint method and product you've chosen. A high-resolution vector file (such as AI, EPS, or PDF) will produce the cleanest result, but it isn't a strict requirement to place an order.

If you require a pre-production proof — an actual physical sample with your imprint before the full run — this is available for an additional charge, typically the cost of one item plus the screen or setup fee, and adds approximately 3–10 days to the order timeline.

A digital proof is a free, computer-generated mockup showing how your logo will look on the product, typically ready within 1–2 hours of ordering. A physical pre-production proof is an actual sample of the product with your imprint applied, produced before your full order runs — it costs extra (roughly the price of one item plus the screen or setup fee) and adds about 3–10 days to production. Most customers rely on the free digital proof; the physical proof is worth the extra cost and time for large orders or exact color-critical imprints.

Yes, and Gimmees.com strongly encourages it. You can request a sample of the actual product before committing to a bulk quantity. Samples are representative in nature; while every effort is made to ensure consistency, minor manufacturing variances in material, color, and packaging are a natural part of the production process, particularly with items like apparel where dye lots may differ slightly.

PMS (Pantone Matching System) color matching allows customers who require a specific imprint color to provide a Pantone color number for most products. Where PMS matching is available, there is typically a $40.00 charge per color. The factory will make every effort to closely match the specified PMS color, but an exact match cannot be guaranteed due to the nature of printing on different materials and surfaces.

Small symbols such as trademark (™), service mark (℠), and registered (®) marks may fill in, break up, or become invisible depending on the allowable imprint size and the printing surface or material. In some cases these marks may appear as imprint defects and may be omitted from the final print. If precise rendering of small marks is critical, request a pre-production proof.

The estimated in-hands date shown on the Instant Quote and Shopping Cart pages is based on the supplier's standard production time plus UPS ground shipping. These dates are contingent on credit and artwork proof approvals, and can be affected by holidays and stock availability. Production times vary by product, but most standard orders ship within 5–10 business days after proof approval. For time-sensitive orders, Gimmees.com offers expedited production and shipping options — call 888-926-6385 to confirm availability.

Since most standard orders ship 5–10 business days after proof approval — and proof approval itself depends on how quickly you respond to the digital proof — a safe rule of thumb is to place your order at least 2–3 weeks before your event date. This builds in time for artwork approval, standard production, and ground shipping. If your event is sooner than that, call 888-926-6385 to ask about expedited production and shipping options.

Gimmees.com ships via UPS, FedEx, USPS, and private freight carriers. Ownership of merchandise transfers to the buyer at the time goods are accepted by the carrier, and Gimmees.com is not responsible for carrier delays after the order ships. For orders shipping to Canada via UPS Standard, customs brokerage charges, duties, and taxes are not included and will be billed to the importer.

If there is a problem with your order, contact Gimmees.com customer service at 888-926-6385 within 60 days of receipt, with your order number available. Unauthorized returns are not accepted. If a return is warranted, a Return Material Authorization (RMA) number and special shipping address will be provided, and refunds are issued after the merchandise is returned. Custom-imprinted items cannot be returned if they are not defective.

Yes. Due to quality control processes and manufacturing, Gimmees.com reserves the right to ship and bill or credit up to 10% over or under the ordered quantity. This is standard practice in the promotional products industry and is reflected in the final invoice.

Yes. Gimmees.com uses GoDaddy 256-bit SSL encryption to protect all credit card and personal information entered during checkout. You can confirm a secure connection by looking for "https://" at the beginning of the URL on checkout pages. If you prefer not to enter payment information online, you can call Gimmees.com toll-free at 888-926-6385 to complete your order by phone.

Gimmees.com uses industry-standard SSL encryption to protect all personal and payment information during checkout. The site does not sell personal information to third parties. For full details on data collection, use, and your privacy rights, see the Gimmees.com Privacy Policy.

Gimmees.com customer service is available Monday through Friday, 10:00 AM to 6:00 PM Eastern. You can reach the team by phone at 888-926-6385 (toll-free), by email at info@gimmees.com, or through live chat on the website.